Systems Engineer

Vancouver
Full Time
January 12, 2021
Apply now

Systems Engineer

Vancouver
Full Time
January 12, 2021

Are you looking to join a cleantech company?

About Corinex


Corinex provides utility companies with a suite of hardware and software solutions that enables high-speed and secure connectivity, monitoring, and IOT management over utilities’ existing powerline infrastructure. Join a team of professionals dedicated to transforming the largest human-made infrastructure network into a smart-energy sensing ecosystem.

Responsibilities

  • Troubleshoot and provide accurate and timely resolution to customer issues,
  • Form strong business relationships with the customer at various levels of the organization
  • Pro-actively identify issues by becoming familiar with customer’s technical and business environment while providing recommendations for resolution to these issues
  • Share knowledge by writing technical documents and pro-actively sending helpful technical information to customers (upcoming patches, technical news, etc.).
  • Document and communicate work performed and prepare documents as requested
  • Deliver technical presentations and/or training to diverse audiences.
  • Apply expertise in day-to-day technical activities during deployment, evaluation, and support of projects world-wide including leading customer’s personnel in these efforts and communicate project results, barriers, status as well as other related items internally and externally, orally and in writing
  • Support online and in-person presales activities in cooperation with the sales team
  • Assist in the implementation of Smart metering products/solutions in line with specific Consulting engagements.
  • Travel to customer sites/offices.

Skills / Qualifications

  • Bachelor’s degree in Computer Engineering, Computer Science or technical equivalent, secondary level preferred with fluent written and spoken English at a relevant technical level.
  • 4+ years of professional Linux system administration, and a great shell programming skill.
  • 2 years in the communications or utility/automation industry as an applications engineer, and/or product engineering.
  • Strong to Expert understanding of networking (L2/L3 networks and protocols, TCP/IP, VPN, firewalls, security, etc.).
  • Mature troubleshooting skills and experience with network test and trace tools.
  • Strong knowledge of IPv4 and IPv6 networks and associated network services (DHCP/ICMP/FTP/SNMP/NTP/DNS/RADIUS/AAA)
  • Extensive documentation capabilities using Excel, Word, is required.
  • Experience working with CRM and call reporting management systems.
  • Experience working in a dynamic environment with evolving requirements and high expectations.
  • Positive attitude as well as excellent communication, presentation, organizational and interpersonal skills.
  • Passionate about helping customers get more out of their investments.
  • Be able to travel frequently for onsite customer support work.
  • Must be able to handle field troubleshooting and correction of any problem installation or applications.
  • Experience in providing technical support remotely over the phone or email.
  • Preferred understanding of relational databases and SQL
  • Preferred knowledge of signaling systems and electronic test/measurement
  • Preferred knowledge of digital communication systems including OFDM PHY format
  • Preferred knowledge in electric utility power transmission and distribution systems
  • Preferred experience from energy automation/energy management and metering sector

Compensation

An interesting working environment in the industry-leading international Company, great growth potential, industry competitive salary, stock options based on results.

Apply now