User Experience Designer (UX – IoT)

The Opportunity!

As the UX Designer (IoT) you will be part of our talented Software Development team. You will be passionate about gathering insights based on direct observation, global patterns, business, and design thinking to create products that are intuitive, effective, and require minimal training. You will have experience working with Product Managers and providing design and product ux leadership for feature initiatives that impact millions of our smart meters in a global utility network.

This position requires a mix of strong UX skills, UI design, testing, persuasive communications, team collaboration and vetting of customer feedback.

Responsibilities

  • Creating user-centered designs by understanding and leveraging business requirements, market analysis, customer feedback, site metrics, and usability findings
  • Work with product managers and stakeholders to refresh broken journeys into engaging interactions on our applications (web, IoT hardware/ software) to create useful and delightful product experiences
  • Create project deliverables, such as storyboards, flowcharts, wireframes, prototypes, and detailed designs
  • Execute visual design stages from concept to final hand-off to engineers and developers
  • Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks
  • Provide professional assessment of product experience and usability
  • Apply UX/UI best practices and design interface mockups and interactions for the control panel or appliance experience behavior
  • Participate in user research, competitive evaluation, and usability testing
  • Manage 3rd party usability testing to validate design and flow
  • Optimize design/UX efforts by performing metrics analysis post-launch
  • Client / leadership presentations
  • Ability to work across multiple tracks of work
  • Working with the product design director/UX team to “determine” when to use specific exercises.
  • Facilitating design thinking exercises with product team members
  • With product design director and UX team, synthesizing the results for an informed, action recommendation.

Skills / Qualifications

  • Must have a portfolio which demonstrates relevant experience to be considered
  • BA/BS degree in Human-Computer Interaction, Cognitive Science, or a related field
  • Fluency in best practices for information architecture and interaction design and user-centered design process, as well as strong knowledge of user experience principles and techniques
  • Strong practical knowledge of user-centered design methodologies, usability principles, and web-based information architecture and design.
  • Understanding of users’ expectations of various day-to-day smart household products
  • Excellent communication, problem-solving, facilitation, presentation, and interpersonal skills
  • Ability to work in a fast-paced, collaborative environment with multiple projects and priorities

Compensation

A very interesting working environment in the industry-leading international Company, great growth potential, industry competitive salary, stock options based on the results.